5Th Avenida Norte Por 12,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
“The vibrant beach and lively streets were simply enchanting.”view full review
Hyatt Centric Playa Del Carmen features a rooftop patio playground with an infinity pool and panoramic Caribbean views. This 4-star Playa del Carmen hotel offers a prime location for access to local attractions and dining options.
Rooms & Amenities
Rooms at Hyatt Centric Playa Del Carmen are equipped with air conditioning, flat-screen TVs, and hair dryers. Each room has contemporary decor, and select rooms feature furnished balconies with views of the city or pool area.
Dining & Nearby Options
Dining options include onsite restaurants serving a variety of cuisines. Many nearby dining establishments, such as Zitla (0.3 miles) and Kaxapa Factory (0.3 miles), enhance the culinary experience for guests.
Leisure & Fitness
Leisure amenities encompass the rooftop infinity pool and a pool bar, perfect for relaxation. The hotel also offers a fitness center for guests who want to maintain their workout routines.
Transportation & Local Landmarks
Hyatt Centric Playa Del Carmen is 3 miles from Aeropuerto de Playa del Carmen, with multiple transport options available including nearby ADO bus stations (2 minutes walking). Local landmarks such as Nuestra Senora del Carmen Catholic Church (0.3 miles) and Coco Bongo (0.3 miles) are within walking distance.
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Getting around
Comprehensive guide to transport options for seamless travel
City Centre
Playa del Carmen400 ft
Airports
Aeropuerto de Playa del Carmen (PCM)
1.0
mi
Cancun (CUN)
34.7
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Exquisite Dining Experience
“The dining options at Hyatt Centric Playa Del Carmen blew me away! I especially loved the rooftop restaurant, where I enjoyed fresh seafood while taking in stunning views of the sunset. Each dish was beautifully presented, and the flavors were simply lovely.” view full review
Relaxing Spa Retreat
“My afternoon at the spa was the highlight of my stay. I treated myself to a rejuvenating massage that left me feeling completely relaxed. The ambiance was serene, with soft music and a calming scent that eased all my stress. I left feeling refreshed and reenergized.” view full review
Comfortable & Luxurious Room
“The room I stayed in was a good haven. The king-size bed was incredibly comfortable with plush bedding, making it easy to fall asleep. The modern decor and large windows offered plenty of natural light, which made the space feel even more inviting.” view full review
Spa-Like Bathroom
“I absolutely loved the bathroom in my room. It featured a spacious walk-in shower with overhead rain showerhead that felt like a mini spa. The luxury toiletries provided added a nice touch, making my morning routine a relaxing experience rather than a rush.” view full review
General
Non-smoking rooms
Wi-Fi in public areas
24-hour reception
Wheelchair access
24-hour security
Air conditioning in public areas
Luggage storage
Smoke detectors
Sports & Fitness
Water sports
Tennis court
Golf course
Services
Wake up service
Bell staff/Porter
Dining
Bar/ Lounge area
Business
Business centre
Children
Children's play area
Spa & Leisure
Spa & wellness centre
Sauna
Room features
Air conditioning
Heating
Turndown service
Ironing facilities
Bathroom
Bath/ Shower
Hair dryer
Media
Direct dial telephone
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Location
5Th Avenida Norte Por 12,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
5Th Avenida Norte Por 12,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Los Fundadores Park
3700 ft
Museum
Museo Frida Kahlo Playa Del Carmen
2100 ft
Gallery
La Galeria de Playa Art Gallery
2200 ft
Landmark
Galeria de Arte 5ta Avenida
2200 ft
Landmark
Caminarte
2200 ft
Landmark
La Sirena's Fine Mexican Handcrafts
2700 ft
Landmark
Corazon de Mexico
2800 ft
Landmark
Zona Arqueologica Playa del Carmen
4300 ft
Beach
Mamita's Beach Club
4500 ft
Beach
Kool Beach Club
4200 ft
Landmark
Galeria Lamanai
3100 ft
Gallery
Tierra Huichol
3800 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1700 ft
Mall
Quinta Alegria Shopping Mall
1800 ft
Museum
3D Museum of Wonders
1800 ft
Church
Nuestra Senora del Carmen Catholic Church
600 ft
Night club
Coco Bongo
1000 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1400 ft
Beach
Playacar
1700 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1300 ft
Gallery
Riviera Art Gallery
1600 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1600 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
2000 ft
Aquarium
Aquarium Beach
1400 ft
Casino
Grand Riviera Casino
600 ft
Store
MEGA Soriana
900 ft
Night club
Salon Salsanera
900 ft
Shopping Area
Plaza Calle Corazon
1000 ft
Shopping Area
Plaza Las Americas
1300 ft
Night club
Mandala Playa del Carmen
1300 ft
Restaurants
El Fogon
1600 ft
30 Avenida Nte. 354 Gonzalo Guerrero
Senor Frog's Playa del Carmen
500 ft
Calle Quinta Avenida Calle 22 Norte
Don Sirloin
1100 ft
Constitutyentes corner with Avenida 25
Pizza Banana
600 ft
Av. 10 Esquina Con Calle 10 Pizza Banana junto a restaurante La Familia
Dona Rafa
700 ft
Calle 10 Nte Esquina Con Av 20 Nte
La Patrona de Playa
1000 ft
Mza 122 Calle 12 Norte 14 Lote 5
Salade
1000 ft
Ave 15 esquina Calle 10 Col.centro
Senor Taco
1100 ft
Calle 2. Entre 10 y 15 Av. Col. centro Next to Hotel The Fives
Reviews and Ratings
Reviews from guests about their experience.
58%
loved their spa retreat and can’t wait to return.
5.8/10
Guest rating
Rooms
8.0
Location
9.2
Service
6.8
Dining
7.6
Guest reviews
5.8/10
based on 5 reviews
Jeff
United States,
March
2025
6.6/10
My stay at the Hyatt Centric Playa Del Carmen was refreshing, with a great balance of comfort and convenience. The beachfront location was stunning, though the dining options could use more variety.
Rooms
9.0
The room was spacious and beautifully decorated, offering a serene atmosphere. I particularly enjoyed the balcony view of the ocean.
Service
8.0
The service was attentive throughout. The bell staff and porters were especially helpful without being intrusive.
Location
10.0
The hotel's location was perfect for exploring Playa Del Carmen. With easy access to shops and attractions, I felt right in the heart of the action.
Dining
7.0
The breakfast was a highlight, featuring fresh pastries and local dishes. However, I did wish for more options at lunch and dinner.
Facilities
8.0
The facilities were well-maintained. I enjoyed the pool area but would have liked more lounge chairs available.
Stan
United States,
December
2024
6.0/10
My stay at Hyatt Centric Playa Del Carmen was mostly enjoyable, featuring beautiful accommodations and a central location. The dining options were tasty, though I experienced a few hiccups with service that dampened the overall experience slightly. Nonetheless, the vibrant atmosphere made up for it.
Rooms
8.0
The room was spacious and stylish, complete with a cozy balcony that offered a nice view. The amenities, like the Bulgari toiletries, really added a touch of luxury.
Service
6.0
While the staff was friendly and welcoming, I found the service at the restaurant to be a bit slow, which was disappointing during peak dining hours.
Location
9.0
The location was perfect, just a short walk to the beach and close to local shops and attractions, making it easy for me to explore Playa Del Carmen.
Dining
7.0
I enjoyed the diverse menu options, especially the delicious appetizers that they offered, but some dishes took too long to arrive.
Facilities
7.0
The hotel features great facilities, including a lovely pool area, though I wish there had been more beds available for lounging.
Elizabeth
United States,
November
2024
5.2/10
My stay at Hyatt Centric Playa Del Carmen was mostly enjoyable, with the vibrant atmosphere and excellent dining options standing out. though the room could use a bit more space. The service was attentive, but the check-in process was a bit slow.
Rooms
7.0
The room was stylish and comfortable, featuring a lovely balcony, but I found it to be a bit cramped for my liking.
Service
8.0
The staff were friendly and always ready to help, though the wait during check-in was slightly longer than expected.
Location
9.0
The location was fantastic. just a short walk to the beach and lively shops, making it easy to explore Playa Del Carmen.
Dining
9.0
Dining options were excellent, especially the delicious stewed partridge. a nice meal that I would highly recommend.
Facilities
8.0
The hotel facilities were great, with helpful bell staff and a convenient wake-up service, enhancing my overall experience.
Jim
United States,
November
2024
6.4/10
My stay at Hyatt Centric Playa Del Carmen was overall enjoyable, with great facilities and a convenient location. However, the service could have been more attentive at times, which affected the overall experience. Dining options were satisfying, especially with the traditional fish dishes they served.
Rooms
8.0
The room was spacious and elegantly decorated, providing a comfortable atmosphere that elevated my stay.
Service
6.0
While the staff was friendly, I noticed some delays in responses that could be improved for a smoother experience.
Location
9.0
Being just steps from the beautiful beach and local shops made exploring Playa del Carmen incredibly convenient.
Dining
8.0
Dining was a highlight, particularly the fresh traditional fish dishes that I absolutely loved.
Facilities
9.0
The amenities were fantastic, especially the bell staff and wake-up service, making my stay more comfortable.
Alan
United States,
October
2024
5.0/10
My stay at Hyatt Centric Playa Del Carmen was largely enjoyable, with the rooms offering a modern and cozy vibe. However, I did encounter some hiccups with the service that could use improvement. The location was prime, allowing easy access to the beach and local attractions, though some dining options were a bit limited.
Rooms
8.0
The rooms were stylish and comfortable, featuring plush beds that made for restful nights. I particularly appreciated the modern decor and amenities.
Service
6.0
While the staff was friendly, I found the response times for requests such as wake-up service to be slower than expected. This affected my overall experience.
Location
9.0
The location was perfect; just a short walk to the beach and plenty of shops and eateries nearby, making it convenient for exploration.
Dining
7.0
I enjoyed the traditional Italian dishes served here, though I wished there were more variety in the menu to choose from.
Facilities
8.0
The bell staff were very helpful and made my arrival and departure seamless. The overall facilities complemented the hotel's ambiance well.
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